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Common FAQ

Common FAQ

September 7, 2022

Latest company case about Common FAQ
FAQ
Q: Are you a manufacturer or trading company?
we are factory.export depart located in Xiamen, China.
Q: What's your main products of your company?
A: We specialized in all kinds of solar water pump,solar inverters,solar battery,marine water pump,rv water pump etc.
Q. What is your MOQ?
Our company is pleasure accept all items 1pcs order for testing.If bulk order, pls send inquiry to get more discount.
Q. What about the delivery time?
A.The stock samples can be sent to you within 2-3days by international express after received
A.The batch order can be shipped to you in about 15-20 working days after order confirmation (by air or by sea
Q. Can I buy different types in one container?
A:Yes, you can mix different types in one container.
Q.How can I choose the most suitable pump?
A: Please tell me your detailed flow rate, voltage, application, pump working duty and so on, then I will match the most
appropriate pump for you, or you can choose the exact model in the product manual.If you don’t know the details for the pump, tell
us the usage, must suitable model will be recommended
Q.Do you accept OEM/ODM
A:Yes. We are also the OEM supplier of many famous companies.
Q. What is your terms of payment.
A:Usually we accept T/T , Alipay ,Western Union or PayPal.
Q. What is your warranty?
A:24month warranty and 2% spare parts after service, and within 24 hours reply will be provided to solve customers’ problems.
Q. What is your port of loading?
A: Xiamen Port.any port of China is accepted.
 
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